From paper score sheets to 6,200 live-scored games in a single season — and it's just the beginning.
When Basketball England launched eScoring via PlayHQ at the start of the 2025/26 season, the ambition was clear: replace manual, paper-based scoring with a digital-first approach that would work at every level of the game. Less than a year in, the numbers tell a compelling story.
Over 6,200 games have been digitally scored this season across NBL fixtures and local league competitions nationwide. The HoopsHQ app — Basketball England's free, all-in-one platform for players, parents and fans powered by PlayHQ — has been downloaded over 43,000 times, delivering live scores, stats and standings directly to members' phones. Digital membership cards have been accessed by 33,000 users and viewed over 275,000 times.
The adoption has been so strong that Basketball England has confirmed eScoring will become mandatory for all NBL competitions from the 2026/27 season onward. Paper score sheets will no longer be permitted.
Why the shift matters
For decades, basketball in England relied on paper score sheets and manual result submissions. Club administrators — often volunteers juggling multiple responsibilities — would finish a game and then face the task of completing paperwork, submitting results and chasing corrections. It was time-consuming, error-prone and entirely disconnected from the digital experience members expected.
"From a club administrator perspective, the benefits have been huge," says Dan Cox, Manager - Leagues, competitions and Member Services at Basketball England. "One of the key benefits is the ability to submit club results straight after the game through eScoring, rather than the manual process and paper score sheets it was previously. It's been a huge time reduction."
The shift to digital scoring doesn't just save time on game day. Every eScored game feeds directly into the HoopsHQ app, meaning live scores, player stats and competition standings are available in real time to anyone following a team, club or league. For a sport with 1.5 million monthly participants — making it the second most played in England — that visibility is transformative.
"The HoopsHQ app has been a game changer for us," Dan says. "One app that allows a user to follow not just their own competitions and clubs but the whole basketball ecosystem across the country has been a huge benefit. Engagement through the app now dwarfs the engagement through our website and other channels."
A proven path from paper to digital
Basketball England drew confidence from PlayHQ's track record in Australia, where digital scoring adoption has grown from fully paper-based to approaching 100% digital across community competitions over several years.
"When we were looking at options for our competition management system, eScoring was very much something we would like, but we wanted confidence that it would work," Marc Dring, Head of Digital and Growth at Basketball England explains. "What PlayHQ showed us — in terms of how it had developed in Australia from everything being paper-based to close to 100% digital scoring — gave us confidence they could support that transition in England."
That confidence has been validated by the pace of adoption. Local leagues that had previously been managing competitions on spreadsheets or standalone systems have embraced digital scoring as part of their affiliation with Basketball England through PlayHQ. Many are using an integrated competition management and membership system for the first time.
"Most leagues across the country were either using a system purely for their league, operating off spreadsheets, or doing things through manual processes," Marc says. "For us to present a solution that was beyond their expectations and aligned with what many other leagues would be using across the country was the big change."
More than scoring — a connected ecosystem
eScoring is one part of a broader digital transformation. Every digitally scored game connects to a unified ecosystem that includes membership registration, compliance checks, digital licensing and real-time data dashboards. A single participant profile means Basketball England can track a player's journey from school programs through club basketball and onto talent pathways — all within one system.
The digital membership card, accessed over 275,000 times this season, has replaced the old system of printed license cards that clubs would carry in binders to games. Members can now verify their license and club affiliation instantly through the HoopsHQ app, and club administrators can display credentials for their entire team.
"It's all done digitally and very seamlessly," Marc says. "The process works with every league and competition across the country now."
What's next
With eScoring becoming mandatory for NBL competitions in 2026/27, Basketball England is encouraging all clubs not yet using the feature to adopt it before the end of the current season. Training resources, FAQs and support are available through Basketball England's website.
The trajectory is clear. In its first season with PlayHQ, Basketball England has seen local league affiliations grow from approximately 20 to over 70, membership exceeds previous end-of-season levels, and digital engagement has reached unprecedented scale. eScoring is both a catalyst for, and a reflection of, that momentum.
"We see digital scoring as the way forward," Marc says. "PlayHQ's experience in doing it in Australia gave us confidence they could support that transition and change in England."
Season snapshot
6,200+ games digitally scored
43,000 HoopsHQ app downloads
33,000 digital membership card users
275,000 digital membership card views
70+ local leagues affiliated in year one
2026/27 eScoring mandatory for all NBL competitions


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