Seamless Communication for Every Role

Simplify updates, automate notifications, and engage your community with PlayHQ’s integrated communication tools. Keep everyone informed in real-time, from administrators to participants.

Get PlayHQ

What it means for your organisation

  • Instant Communication
    Automate and streamline updates, ensuring that every participant, coach, and parent receives the information they need in real-time.
  • Save Time
    Reduce the manual effort of sending out updates and notifications. Let PlayHQ automate the process for you.
  • Boost Engagement
    Keep your community informed and engaged with instant alerts and centralised messaging.
  • Real-Time Visibility
    Track message delivery, monitor engagement, and ensure everyone receives key updates without confusion.
  • Centralised Communication
    Manage everything from one platform, reducing the need for external tools and simplifying your workflow.
Dynamic image of athletes competing in a sport
High-energy image featuring athletes in athletic competition

What you need to know

Automated Notifications
  • Payment Reminders
    Send automated alerts for overdue or upcoming payments.
  • Schedule and Results Alerts
    Instantly notify participants about upcoming games, practices, and results.
Centralised Messaging
  • Team and Organisation Messages
    Send targeted messages to specific teams, divisions, or your entire organisation.
  • Broadcast Announcements
    Share key dates, policies, or event details with everyone involved.
  • Real-Time Alerts
    Communicate urgent updates like weather delays or last-minute schedule changes.
Role-Specific Communication Tools
  • Coaches and Managers
    Share rosters, game plans, and practice updates with their teams.
  • Administrators
    Notify teams, officials, and players about competition-wide updates or venue changes.
  • Participants
    Provide families with a centralised source for all game-related information.
Personalised Messaging
  • Private Messaging
    Reach out directly to individual participants or families for sensitive updates.
  • Customised Templates
    Save time with pre-built templates for common messages like reminders or results.
Real-Time Engagement
  • Live Updates
    Share scores, results, and other live match data to keep participants and fans engaged.
  • Instant Delivery
    Use push notifications and emails for immediate delivery of important updates.
Reporting and Insights
  • Track Communication Effectiveness
    Monitor who has read your messages and follow up as needed.
  • Audit Communication Logs
    Maintain records of all messages for accountability and transparency.

Simple, Effective Communication

1

Centralise Communication

Keep all messages, notifications, and alerts in one place.
2

Real-Time Engagement

Instantly send notifications and updates to keep everyone informed.
3

Boost Engagement

With automated messages and personalised notifications, enhance community participation and trust.
4

Track Communication

Ensure your messages are reaching everyone and measure the effectiveness.

How PlayHQ Is Changing the Game for Our Customers

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Built for Security and Peace of Mind

PlayHQ ensures secure, reliable messaging with ISO 27001 certification and GDPR compliance. Your organisation and participants' data is protected with the highest security standards.
ISO 27001 Certified
World-class standards for data protection.
Compliance Confidence
Automate eligibility checks, age group verification, and transfer approvals.
Reliable Messaging
Ensure messages reach participants without delays or disruptions.

Benefits for everyone in the game

Communication for Parents & Players

Receive instant, real-time updates on schedules, game changes, and results directly to their devices, eliminating confusion and missed information.

Communication for Coaches & Managers

Easily share critical team information, roster updates, and game changes, cutting down admin time and keeping players and families informed in real-time.

Communication for Clubs & Associations

Streamline all member communications from one platform, enhancing engagement and ensuring consistent messaging across your community.

Communication for Administrators and Competition Organisers

Automate and centralise communications for entire leagues or competitions, ensuring efficient, real-time notifications for teams, officials, and participants.

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Ready to see how PlayHQ can simplify updates, automate notifications, and engage your community?

Why PlayHQ is the Best Choice for Communication

PlayHQ integrates communication for all roles in one platform, from administrators to participants. Automate your updates, engage your community, and track message effectiveness with ease. PlayHQ makes communication simpler, faster, and more effective, helping you stay connected with every member.

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Got questions?

Check out our FAQs for answers. Still need help?

How does PlayHQ help reduce admin workload for communication?

PlayHQ automates routine updates, centralises messaging, and provides templates to save time and keep participants informed without additional effort.

Can I send messages organisation-wide?

Yes, PlayHQ enables administrators to broadcast updates to the entire organisation, perfect for policy changes, deadlines, or major announcements.

How secure is PlayHQ for messaging and participant data?

PlayHQ is ISO 27001 certified, fully GDPR compliant, and meets global standards for data security and privacy, ensuring all communication is protected.

Does PlayHQ support private messaging?

Yes, you can send direct messages to individual participants or families for private or sensitive updates.

Can I customise templates for recurring messages?

Yes, PlayHQ offers customisable templates for common messages, such as payment reminders, schedule updates, and results notifications.

Can I manage all communication from one platform?

Yes, PlayHQ centralises all messaging, eliminating the need for external tools and providing a single source for communication.

Does PlayHQ track who has received or read messages?

Yes, PlayHQ includes engagement tracking, so you know who has received and read your messages, helping you follow up if needed.

Can I send role-specific messages (e.g., only to coaches or referees)?

Absolutely. PlayHQ allows you to target specific groups, such as coaches, referees, or teams, ensuring tailored and relevant communication.

How can I send urgent updates to teams and families?

PlayHQ supports real-time notifications via email, push alerts, and in-app messages, ensuring urgent updates reach everyone quickly.

Can PlayHQ automate schedule and results notifications?

Yes, PlayHQ automates updates for game schedules, venue changes, and match results, sending them instantly to participants and teams.