PlaySafe: Automated Child Safety Compliance
Protect what matters most with automated Working with Children Check verification
PlaySafe eliminates manual WWCC verification while enhancing child protection across your organisation. Developed in partnership with Oho, Australia's first dedicated credential verification system, PlaySafe automates collection, monitoring, and alerts for Working withChildren Checks across all Australian states and territories.
What it means for your organisation
- Automate Verification
Real-time validation of WWCC credentials during registration means no more chasing paperwork or storing physical cards. The system handles initial validation and ongoing monitoring automatically. - Continuous Monitoring
Weekly automated re-checks detect revocations, suspensions, or expiring credentials throughout the season. Status updates happen in real-time, with instant alerts sent to key personnel including integrity departments. - Centralised Oversight
For the first time, governing bodies gain real-time visibility into compliance across all clubs and associations. No more fragmented manual processes or compliance gaps. - Reduced Administrative Burden
Free up volunteer committee members from the burden of manual WWCC tracking. The system automatically manages the entire compliance process, from verification to expiry notifications.
What you need to know
How It Works
Step 1: Registration
Step 2: Instant Validation
Step 3: Continuous Monitoring
Step 4: Instant Alerts
How PlayHQ Is Changing the Game for Our Customers
Built for Security and Peace of Mind
Secure Data Bridge
Minimal Data Storage
ISO 27001 Certified
Benefits for everyone in the game
The Impact
For Governing Bodies
"Without PlaySafe, there's no central check to ensure everything is complied with. Now, if a card is revoked, notification goes straight to our Integrity Department and we can contact the club immediately." — Ben Pahl, Chief Operating Officer, Basketball Victoria
For Clubs & Associations
Eliminate the burden on volunteer administrators who previously spent countless hours chasingWWCC paperwork while juggling kids, work, and their own sport commitments.
For Parents
Peace of mind knowing that child safety credentials are automatically verified and continuouslymonitored throughout the season.
Nationwide Coverage
PlaySafe validates WWCC credentials from all Australian states and territories, supporting participants who move between clubs and jurisdictions.
PlaySafe is automatically embedded within the PlayHQ registration process with no additional setup required. The system handles verification, monitoring, and status updates seamlessly.
Schedule automated compliance reports at your preferred cadence. Filter by registration status, view eligibility indicators, and export data for your organisation's records.
Registered teachers can select their exemption during registration. The system validates teacher registrations through Oho automatically.
Participants can update their WWCC credentials anytime via their PlayHQ profile. Each update triggers instant re-validation.
Participants with pending WWCC status cannot be allocated to teams or gamesheets until validated, ensuring compliance at every level.
View compliance status for any participant instantly.
- VALID - WWCC successfully verified
- PENDING - Awaiting validation or has discrepancies
- EXPIRED - WWCC expired, needs renewal
- EXPIRING SOON - Expires within 6 weeks
- UNDERAGE - Participant exempt (age pending state)
Got questions?
Check out our FAQs for answers. Still need help?
Yes. While typically exempt, we require all police officers to apply for a WWCC because badge numbers cannot be independently verified, ensuring consistent processes for all applicants.
Most validations process within minutes. Some states use batch processing which may take longer.
No. This restriction ensures proper governance of safeguarding requirements and maintains the integrity of the system.
The system automatically changes their Child Safety status to "EXPIRED". Participants who do not hold a valid WWCC are considered ineligible to participate until they renew their WWCC and update their PlayHQ profile with the new details.
PlaySafe is available across sports. For existing PlayHQ organisations, contact your governing body to find out availability for your organisation.
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