70 Leagues. Six Months. One Platform: Basketball England's Transformation with PlayHQ

Basketball is the second most played sport in England, with 1.5 million people taking to thecourt every month. However for Basketball England, visibility of participants was limited. Siloed data systems, manual processes and limited administrative oversight meant staff spent more time behind spreadsheets than supporting the game.

Basketball England partnered with PlayHQ to deliver a unified competition and membership management platform within a six-month timeline. The results exceeded expectations: 70 local leagues adopted the system in year one, and real-time data has replaced outdated manual reporting. Staff previously tied to administrative tasks can now focus on growing participation and supporting stakeholders in the field.

The HoopsHQ app has become Basketball England's primary connection point with members, with engagement surpassing the official website. This shift has transformed how participants perceive the governing body, moving from a distant governance organisation to an active supporter of their basketball experience. The platform also enables strategic investment decisions by identifying regional growth opportunities through live data insights.

For Basketball England, finding the right partner was essential. PlayHQ delivered best-in-class competition and membership management in a single platform, backed by a collaborative approach that few vendors could match. The partnership has positioned basketball for sustained growth across England.