Privacy is the name of the game.
At PlayHQ, protecting our users' privacy and personal information is at the heart of everything we do – so even your local Under 8's benefit from end-to-end data encryption and bank-level financial security.
What's included
For sporting codes
Regular independent security testing, backed by on-call 24-hour support.
For clubs, leagues and associations
Every player's personal and financial data stored at world-class security standards.
For admin and support staff
An entire payment ecosystem underpinned by bank-level encryption.
For participants and parents
A data structure that ensures complete privacy while actively preventing leaks.
A cloud-based solution that grows with you.
What's included
A world-class payments partner.
All PlayHQ payments are protected with bank-level encryption by Stripe, who have been certified to Payment Card Industry (PCI) Service Provider Level 1 – the highest and most stringent level of certification available in the payments industry.
Doing things by the book.
We obtain every necessary industry certification and comply at all times with the most up-to-date security standards and regulations. We want our partners and clients to feel complete confidence in the safekeeping of their customers' data.
For your eyes only.
Organisations using PlayHQ can specify and configure flexible user roles, permissions and privileges – so certain users will only have access to certain parts of the platform, instantly minimising the exposure of sensitive data.
Security in every action.
Safety and privacy are at the forefront of PlayHQ’s workplace culture, lifting our overall resilience against potential risks. We empower our team to be security-minded, to recognise those risks, and to act with integrity at all times.
Learn more about PlayHQ.
How does PlayHQ test its platform's security?
Rigorous security testing underpins the integrity of our platform. We perform regular independent security scanning and logging, and third-party audits. We resolve any issue using our 24-hour support practices, keeping clients updated in real time.
Is all my personal data secure?
Yes. Our platform's tenancy architecture ensures your personal and financial data is stored securely and privately at all times. User data is also logically separated, so the actions of one user cannot compromise the data or service of any others.
Who can access my organisation's data?
Our Customer Success team will work with you during onboarding to ensure that your roles and permissions are set up correctly within the PlayHQ platform. This ensures that only authorised members of your team can access your data.
Do you maintain audit trails?
Every action that a user takes within our admin portal is logged, enabling a real-time view on data interactions within your organisation.
Want to know more? Speak with the PlayHQ Customer Success team today.
